Plumbing, Heating & Air – Frequently Asked Questions

We are based out of the Texas Panhandle and primarily serve Amarillo and the surrounding communities. If you are not sure whether we come to your area, just give us a call and we will let you know what we are able to do.

We handle residential, commercial, and industrial Plumbing, Heating, and Air Conditioning needs, including but not limited to:

• Plumbing repairs, replacements, and new installations

• Water heater (tank or tankless) repair, replacements, and new installation

• Sewer drain issues, leak repairs, replacement​​

• Gas line leaks, repairs, replacements, and new installations

• Furnace and heater repair, service, and replacement

• Air conditioning repair, service, and replacement

• Seasonal maintenance for heating and cooling systems

• Water and Sewer Taps

• Septic System Repairs and Installations (Coming in 2026)

• If you do not see your exact issue listed, ask us. If it is not something we do, we will be honest with you.

Yes. Cosselmon Mechanical is family owned and operated. You will see our family name on the business and out in the field. We take that seriously, because our reputation and our relationships in this community matter to us.

Yes. Our faith is part of why we do business the way we do. We believe God placed us here for a reason, and we try to reflect that in the way we treat your home, your time, and your family—with honesty, care, and respect. We do not push our beliefs on anyone, but they do guide how we work. 

We do. We offer discounts for seniors and for active or retired military as a way of saying thank you. When you schedule, let us know if this applies to you so we can make sure it is added to your invoice.  

We believe in fair, honest pricing. For most jobs, we will:

1. Come out and look at the issue

2. Explain what we find

3. Give you options when possible

4. Provide clear pricing before we do the work

We do not like surprises on our end, and we know you do not either. Occasionally, changes need to happen in order to make your repair or installation operate properly.  If something changes once we get into the work, we will talk with you before moving forward.

​For many larger projects (such as system replacements or big plumbing jobs), we are able to provide estimates after an on-site visit. In some cases, there may be a diagnostic fee to properly inspect equipment or systems. We will let you know upfront what to expect before we schedule.

We understand plumbing, heating, and air problems do not always happen at a convenient time. Availability can vary depending on our schedule and staffing, but we do our best to respond quickly to urgent issues. Call us, and we will let you know what we are able to do in the moment and how fast we can get to you.

You can expect:

• A call or text when we are on the way

• A technician who introduces themselves at the door

• Respect for your home—shoes covered when needed or requested, work areas kept as clean as possible

• A clear explanation of the problem and the options

• Work done as if it were our own home

We try to leave your home as clean, or cleaner, than we found it.

Most systems should be checked at least once a year, and ideally twice:

• Once before cooling season (spring)

• Once before heating season (fall)

Regular maintenance helps catch small issues before they turn into breakdowns and can extend the life of your equipment.

Yes. We take pride in the quality of our work and the integrity behind it. We stand behind our workmanship and follow manufacturer guidelines on equipment warranties. If something does not seem right after a job, contact us so we can review it and make it right if it falls under our responsibility.

We understand not every repair or replacement comes at a convenient time. Depending on the size of the job, we can walk through options and help you prioritize what must be done now and what might be able to wait. If financing options are available at the time, we will explain those clearly. Our goal is to help you make a decision that is wise for your home and your budget.

Scheduling depends on the season and current workload. During extreme heat or cold, we book up faster. Call, text, or email us, and we will:

• Look at our schedule

• Let you know the first available openings

• Try to prioritize true no-heat or no-cool situations and major plumbing issues

We always aim to be on time to every call we commit to.

You can schedule by:

• Calling our office

• Emailing us

• Using the contact us email on our website

If you leave a message, we will return your call as soon as we are able, usually during normal business hours.

We know you have choices. Here is what we focus on:

• Integrity in every detail of the job

• Treating your home with respect, like it belongs to our own family

• Clear communication and straightforward pricing

• A long-term relationship, not just a one-time transaction

• A faith-guided approach that keeps us accountable to something bigger than ourselves

If that is the kind of company you want in your home, we would be glad to serve you.